my stay exceeded expectations from my last visit in loxton. the indoor pool was warm and inviting, perfect for relaxation after a day of exploring. the staff were incredibly helpful and made our romantic getaway feel extra special.

no hot water in the morning

This hotel suits me perfectly with amenities like free wifi, a lovely indoor pool, and friendly staff who helped with my heavy baggage. I remember the staff's kindness during my first stay. Definitely coming back for a city break!

The view overlooking the valley is striking, offering a nice backdrop while staying here. The pool area provides a decent space for a dip and relaxation after a busy day.

Navigating the spa facilities felt awkward, especially having to stroll through the gym area to reach the sauna and steam room—it’s not the most flattering sight. My room, while spacious, showed signs of wear with outdated decor and a somewhat dingy bathroom that could use a thorough cleaning. The thin walls made for a serenade of guest conversations, not the peaceful retreat I was hoping for. finding local shops requires a drive, so if you’re expecting a quick stroll for essentials, you might be in for a surprise.

The stunning architecture of the hotel paired with beautiful views creates a captivating atmosphere. Breakfast is a highlight, offering a varied buffet to suit all tastes, while the swimming pool is clean and inviting. the experience was marred by room issues, including a lack of adequate servicing and lukewarm water supply. the unpleasant state of the bathroom was disappointing and could benefit from a thorough deep cleaning.

the rooms were nicely furnished n comfy, we had a great sleep. the staff was really friendly. also, the food was nice even if a bit expensive. spa facilities were fun and relaxing too.

however, our room had a dusty smell and the bathroom extractor was dirty. also, there were some maintenance issues that needed attention.

the personnel are really awesome and friendly, always ready to help. pool is nice and at a good temp. location is beautiful with great views. food in the restaurant was tasty, especially the breakfast. comfy room with a large bed kept us well rested.

the rooms are a bit outdated and smell a bit musty.

Family with children suitable for fun getaway

First off the views here are very nice and I mean fine and the staff were like angels they helped us with everything and made sure we were comfortable during our stay which meant a lot during our time away from home I remember my kid dropped his toy and one of the staff members went out of their way to find it. The food was delicious too and the kids loved the variety it was like a mini feast every meal and that made it easier to keep everyone happy.

It wasn’t exactly inexpensive but you know what they say you get what you pay for and this place had its charm.

The room had a comfy bed which was a plus after a long drive. It felt a bit dated though, and I did notice some maintenance issues that needed attention. The noise from upstairs was a bit annoying, making it hard to get a good night's sleep. Could use a refresh, but it was clean and had nice views.

My family and I were excited for a weekend getaway, and we truly enjoyed the lovely little pool and beautiful surroundings. The room was clean, and the staff were really accommodating, especially with our little ones. there were a few maintenance issues that detracted from our experience, such as a dusty smell in the room and a dirty bathroom extractor. it was a decent stay with some highlights, but improvements are definitely needed.

Friendly staff made check-in easy, but room cleanliness needs improvement.

The hotel's charm and tranquil setting made for a pleasant stay, with friendly and helpful staff enhancing the experience. the lifts were lacking, requiring numerous steps to navigate, which might be challenging for those with mobility issues. Dinner was just okay, but the facilities were enjoyable.

best western was a nice stay. the ground floor room was a relief for my mobility issues. the spa services were great, and we enjoyed the quiet atmosphere. the swimming pool had stunning spring views, and the location was perfect for exploring somerset.

do recommend